1. Micro-environment:
It refers to all the factors which are specific to an organization and impart strengths or cause weaknesses of a strategic nature.
These affect the organization on an immediate basis but are relatively controllable. These factors include the following:
a) Market
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b) Organisation
c) Intermediaries
d) Suppliers
e) Consumer/Customer
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2. Macro-environment:
It refers to all the factors which are common for all organisations, provide opportunities or pose threats to them and are relatively uncontrollable. The factors include the following:
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a) Demographic environment
b) Economic environment
c) Political-legal cum Government environment
d) Socio-cultural environment
e) Technological environment
f) Competitive environment
g) Global environment